Privacy Policy for Mend Dental
Introduction
At Mend Dental, we are committed to protecting the privacy and security of our patients’ personal and health information. This privacy policy outlines how we collect, use, disclose, and safeguard your information.
Information Collection
What We Collect:
- Personal Identification Information (Name, email address, phone number, etc.)
- Health Information (Dental history, treatment records, x-rays, etc.)
- Payment Information (Credit/debit card details, insurance information, etc.)
How We Collect It:
- Through our website forms (e.g., appointment booking, contact inquiries)
- During dental appointments and consultations
- Via phone calls or email communications
Use of Information
The information we collect is used for the following purposes:
- To schedule and manage appointments
- For diagnosis and treatment planning
- To process payments and insurance claims
- To communicate with you about our services and offers
Information Sharing and Disclosure
We may share your information with:
- Dental laboratories for custom treatment devices
- Insurance companies for claim processing
- Third-party service providers for billing and appointment reminders
We will also disclose information if required by law, such as in response to a court order.
Data Security
We implement various security measures to protect your personal and health information, including:
- Secure data storage systems
- Encrypted digital communications
- Regular security audits
In the event of a data breach, we will notify affected individuals and take appropriate remedial actions.
Patient Rights
You have the right to:
- Access your personal and health information
- Request corrections or updates to your information
- Opt-out of non-essential communications
- Request the deletion of your information, subject to legal and operational retention requirements
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our website with an updated revision date.
Contact Us
If you have any questions or concerns about this privacy policy or how we handle your information, please contact us at:
Mend Dental
1 Allinga Avenue Glenside, SA 5065
(08) 8379 3529
admin@eastadelaidedental.com.au
Last Updated: November 2023